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postage and packaging

dispatch times

We aim to dispatch all orders within about 3 working days. It can sometimes take longer when we're busy, but usually try to throw in a freebie like a sticker pack if there's been any significant delay.

If you even need your order in a tight timeline, perhaps for a gift, it's best to send us a message to let us know and we'll do what we can to help!

packaging

We ship most of our orders in C5 card backed envelopes, though bigger orders with 2 tote bags or lots of prints we may use another packaging. The C5 card envelopes are recyclable so please do recycle them.  

Prints are packaged individually in plastic sleeves to stop them from getting scuffed. We hope to move to biodegradable sleeves in the future, but the ones we have at the moment, unfortunately, have to go in general waste. If you're making an effort to minimise your use of plastic and would like your prints wrapped in paper instead, send us a message as you complete your order and we'll be able to accommodate.

Sticker packs are packed in small paper bags.

postage

We post all of our orders through Royal Mail. Domestic orders are shipped 1st Class and should arrive within 1 working day of dispatch. International orders are shipped using International Standard and should arrive within 7 days of dispatch.

Shipping costs are based on the weight of your order and your location and are calculated at check out.

©2019 by Emma Hayden Art.

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